Here are the steps to solve this problem:
- Close Outlook.
- Go to \Program
Files\Microsoft Office\Office12\
and run SCANPST.EXE as Administrator.
- Browse for your .PST and .OST files. If you
haven’t changed the location, you will find them at
\Users\AppData\Local\Microsoft\Outlook\
on Windows Vista or
\Documents and Settings\AppData\Local\Microsoft\Outlook\
on Windows XP. - Scan and repair all errors. I had to do this 2 or
3 times for each file. Be default the tool will save a backup
file. The second or third time you run it on a file it will want to
overwrite the backup file it wrote the last time you ran it, so either
change the name or answer yes to overwrite it.
- Restart Outlook.
